Q: Do we need to sign a contract? Is the process complicated?

The process is simple! 
1. Provide cargo details → 2. Issue formal quotation → 3. Sign electronic contract (online signing supported) → 4. Pay 30% advance payment → 5. Cargo pickup from supplier/warehouse receipt → 6. Real-time tracking after shipment → 7. Settle the balance after delivery. The entire process can be initiated within 1-2 days.